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Poster: Jeff Kaplan Date: Aug 18, 2017 9:42pm
Forum: faqs Subject: Re: hi .. i cant login to my account

yes, that email is no longer associated with an account. the account was either deleted by you or by request or, the email associated with the account was changed. that item can be moved to your new account if you want.

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Poster: sideek20 Date: Aug 19, 2017 2:25am
Forum: faqs Subject: Re: hi .. i cant login to my account

can you moved all my item from my old account to this account ?

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Poster: Jeff Kaplan Date: Aug 19, 2017 7:02am
Forum: faqs Subject: Re: hi .. i cant login to my account

they've been moved. you should see them in a few minutes.

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Poster: sideek20 Date: Aug 19, 2017 11:01pm
Forum: faqs Subject: Re: hi .. i cant login to my account

my friend the item removed I do not know where the files went
can you please get thim back again ..
thanks you

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Poster: Jeff Kaplan Date: Aug 20, 2017 2:06pm
Forum: faqs Subject: Re: hi .. i cant login to my account

there were about 20 items left in that old account to be moved. they are processing now.

there are 404 items which have no media data files, just metadata. those will remain removed.

This post was modified by Jeff Kaplan on 2017-08-20 21:06:47

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Poster: sideek20 Date: Aug 19, 2017 7:29am
Forum: faqs Subject: Re: hi .. i cant login to my account

thanks you .. There are some files that have been deleted in this account i think its more than 500 item i was Deleted completely I just discovered it can you restore them ..